Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days

(1) in the case of a contract for the sale of goods, from the day on which you or a third party named by you who is not the carrier has or has taken possession of the goods;

(2) in the case of a contract for several goods which you have ordered as part of a single order and which are delivered separately, from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods;

(3) in the case of a contract for the delivery of goods in several partial consignments or pieces, from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial consignment or piece.

In order to exercise your right of withdrawal, you must inform us, Fattoria Podere Oliveto, Località Oliveto 50, I-56040 Ponteginori (PI) e-mail: info@podere-oliveto.it, Tel: +39 366 9060152, by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

NOTE: EXCLUSION OF THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply to:

(1) Contracts for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;

(2) contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

End of the cancellation policy